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Each dress is made-to-order, crafted specifically for you after your order is placed. Production takes approximately 3–4 weeks, as each piece is hand-finished and carefully detailed. Once your dress is ready, it will be shipped from Lebanon. Domestic shipping within Lebanon takes 3–5 business days. International shipping takes 3–10 business days depending on your location. You will receive a tracking number as soon as your dress ships. Please note that customs duties and delays outside our control are the responsibility of the buyer.

International shipments may be subject to local customs fees, import duties, or handling charges upon arrival. These are determined by the destination country and are the sole responsibility of the buyer. Zaina Haiad does not assume any liability for additional costs incurred at customs. We kindly advise you to consult with your local customs authority prior to ordering, to ensure full awareness of any potential charges.